Dance Direct FAQs
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Dance Direct FAQs
Returns Information
4
What is your returns and exchange policy?
When will my return be processed?
Do you offer exchanges?
What is the returns address?
Order Information
6
I have not received a confirmation e-mail for my order?
Can I amend an order?
Can I cancel an order?
I have received a faulty item, what do I do?
I have received a wrong item, what do I do?
View all 6
Product Information
4
An item I want to order is currently out of stock, when will this come back into stock?
Where can I find your size guides and care instructions?
What is a drop ship item?
I have ordered a tutu and when worn it sticks up, what can I do?
Shipping and Delivery Information
7
When will my order be despatched?
What are the international taxes, duties, etc. that I have to pay?
How can I track my order?
Where is my order?
How do I report issues with my delivery once I have received it?
View all 7
General Information
9
Can I request a catalogue?
Do I receive a discount as a dance teacher?
What are the website’s terms and conditions?
What payment methods do you accept?
How do I unsubscribe from your mailing list?
View all 9