We will be happy to exchange items for all our customers within our returns policy period. If you do need an alternative item please complete the returns form with details of the product you would like to receive instead and we will process your request as soon as possible. If the new product is of a lower value we will refund the difference back to the card or PayPal used for the original purchase. If the new product is more expensive we will contact you for further payment details before we can despatch. Please ensure we have up to date details so we can contact you by telephone.
You can find more information about returns and exchanges here: https://www.dancedirect.com/returns