If your delivery address is outside of the UK, you may have to pay import duties and taxes, which are levied once a shipment reaches your country. You are liable to meet any additional charges for customs clearance or additional documentation. Please note, customs policies vary widely from country to country. We recommend you contact your local customs office for further information. Please note international shipments may be subject to cross-border inspections by customs authorities.


If you are returning goods to us, please speak with your local post office to establish whether you are eligible or not for a reimbursement of costs. You can make an application for a reimbursement of charges from your customs charges, but processing fees will apply. Contact your local post office or customs office for more information.

You can find more information here: https://www.dancedirect.eu/info-ddeu-customers